Privacy Policy
Last updated: July 3, 2026
This Privacy Policy explains how 11483 77TH AVE, LLC, operating the Kovl store, collects, uses, shares, and protects personal information when customers visit the Site, contact us, or place an order.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we collect certain Device Information, including information about your web browser, IP address, time zone, browser type, Cookies installed on your device, pages viewed, search terms, and how you interact with the Site. When you make or attempt to make a purchase through the Site, we collect Order Information including your name, billing address, shipping address, payment information, email address, phone number, items ordered, order value, delivery information, and support messages.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use Order Information to fulfill orders placed through the Site, arrange for shipping, process payments, provide invoices and/or order confirmations, communicate with customers, handle returns and refunds, and screen our orders for potential risk or fraud. We use Device Information to improve and optimize the Site, assess marketing performance, protect checkout security, and understand how customers browse the store.
SHARING YOUR PERSONAL INFORMATION
We use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site. We may share personal information with service providers that help us operate the store, including Shopify, payment processors, shipping carriers, fulfillment partners, fraud prevention providers, analytics services, customer support tools, and professional advisers. We may also disclose information if required by law or to protect our rights, safety, customers, and business operations.
BEHAVIORAL ADVERTISING
We may use personal information to provide targeted advertising or marketing communications that may be of interest to customers. Customers can opt out of targeted advertising through Google Ads Settings at https://www.google.com/settings/ads/anonymous and through the Digital Advertising Alliance opt-out portal at https://optout.aboutads.info/.
YOUR RIGHTS
Depending on location and applicable law, including CCPA, GDPR, and similar privacy laws where applicable, residents may have the right to access, correct, or delete personal information, request portability, restrict certain processing, or object to certain uses of personal information. Requests may be sent to support@kovl.shop. We may need to verify identity before completing a request.
Financial Data Security
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies, International Processing, and Retention
Cookies and similar technologies may keep the cart working, remember preferences, measure website performance, prevent fraud, and support checkout. Because ecommerce, payment, hosting, and shipping services may operate internationally, personal information may be processed or stored outside the customer's location. We retain order, transaction, and support records as long as needed for operations, legal obligations, fraud prevention, dispute handling, and policy enforcement.
Children, Third-Party Links, and Updates
The Site is intended for adult customers. We do not knowingly collect personal information from children. Third-party links or services are governed by their own privacy practices. We may update this Privacy Policy to reflect changes in our store, services, or legal requirements.
Contact
Privacy questions may be sent to support@kovl.shop. Business address: 4330 56TH St N Saint Petersburg, FL, 33709 United States. Phone: +18649770979. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.